Useful links

Holdshare, Bristol Block Management, Residental Management Company

IRPM (Institute of Residential Property Management)

The IRPM was launched by the in early 2002 as a means of delivering a portable professional qualification in residential property management, available to anyone working in the sector, and one which would be accepted by all those operating within it.

FCA (Financial Conduct Authority)

The FCA is an independent non-governmental body, given statutory powers by the Financial Services and Markets Act 2000. They are an independent body that regulates the financial services industry in the UK.


The Property Ombudsman, (formerly the Ombudsman for Estate Agents (OEA)) came into being on 1 May 2009 having extended its services to include Property Management Agents in 2006.

LEASE (The Leasehold Advisory Service)

LEASE is an Executive Non Departmental Public Body (ENDPB) funded by Government to provide free advice on the law affecting residential leasehold and commonhold property in England and Wales. They also offer a mediation service.